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Terms and Conditions

Effective date: 1 January 2025

Details

 

1. INFORMATION ABOUT THE WEBSITE

1.1 This information and this website www.portuguesewithanita.com are owned by the commercial company The Super Teacher, Unipessoal Lda, VAT number 517889544, with headquarters at Rua Manuel TomĂĄs nÂș37,1B, 8135-117 Almancil, herein after identified as "the owner‘ or ’the proprietor".

1.2 All terms and conditions of this website and any other digital communication channels owned by the owner, which may be identified by The Super Teacher Unipessoal Lda; Anita or Portuguese With Anita, are governed by Portuguese law.

1.3 Use of this website, as well as the associated services and communication channels, implies the presumption of acceptance by the customer/user of these terms and conditions of use, as well as knowledge of the privacy policy (https://www.portuguesewithanita.com/privacy).

1.4 A user is considered to be any natural or legal person who accesses the website www.portuguesewithanita.com and to whom we refer as ‘customer’; ‘user’ or ‘potential customer’.

1.5 Reference to the owner and users may be made in the singular or plural, without this affecting the content of these terms and conditions.

1.6 If you do not accept the terms and conditions and the privacy policy (https://www.portuguesewithanita.com/privacy), do not use this website www.portuguesewithanita.com.

 

 

2. COURSE SUBSCRIPTION

2.1 The owner provides distance language teaching services through the sale of courses in digital format, meaning that all services will be provided remotely through access to the content on this website.

2.2 The specifications of each available course will be included in its presentation, as well as the price and payment method.

2.3 The customer will be able to pay for the services using the payment methods provided.

2.4 The training courses/workshops are not certified by DGERT or any other certifying entity.

2.5 Access to any course will not be granted without prior payment of the total price or the first installment, if the customer opts for payment in installments, if this option is available, so payment is an essential condition for access to the content.

 

2.6 In the event that a course or digital product is marketed with the possibility of payment in several installments, such installment payments correspond to payment flexibility and not to the isolated subscription of sessions or modules, whereby failure to pay one installment will result in all other installments becoming due.

2.7 When subscribing to access the course through payment in installments, failure to pay one installment is equivalent to defaulting on and forfeiting the others, and the owner may exclude the customer's access to the content in the event of definitive default.

2.8 If the customer regularizes the payment of the installments within the indicated period, access may be resumed.

2.9 Upon confirmation of full payment or the first installment, the customer may register on this website in order to access all content.

2.10 In order to attend classes, the customer must ensure an internet connection and have access to the Kajabi platform.

2.11 Any costs related to sending physical documentation at the request of the end customer shall be borne by the latter.

The amount of such charges shall be duly indicated to the customer, in accordance with the tables of the shipping service used, the shipment of which depends on their acceptance.

2.12 No course/workshop or e-book may be transmitted to third parties, even for ease of access. 

2.13 The owner reserves the right to terminate the contract whenever, for reasons attributable to the customer, the commercial relationship has become unsustainable, namely due to breach of the duties of good faith and provision of truthful information or due to inappropriate behaviour by the customer, namely in the group community.

3. RIGHT OF WITHDRAWAL AND GUARANTEE

3.1 In cases where the customer-consumer accesses the entire digital product after making payment, they acknowledge and agree that by confirming the order with payment, their consent implies the loss of the right to free resolution for 14 days, as provided for in Article 17(1)(l) of Decree-Law No. 24/2014 of 14 February.

3.2 When the contents of the course/workshop are made available progressively, the customer-consumer is granted the right of free resolution for 14 days after the date of their subscription. If the course/workshop starts within 14 days of purchase, the customer retains the right to freely terminate the contract. However, only the proportional amounts relating to the sessions that they have not accessed or have not been able to access will be refunded, in the case of recorded sessions.

3.3 You may exercise the above right by sending the form to the email address [email protected] , with the subject line ‘RIGHT OF WITHDRAWAL’:

“DIREITO DE ARREPENDIMENTO”:

MODELO DE FORMULÁRIO DE RESOLUÇÃO

Para: The Super Teacher, Unipessoal Lda
Sede: Rua Manuel TomĂĄs , NÂș 37, 1Âș B, Almancil - LoulĂ© 8135-117 Almancil – LoulĂ©
E-mail: [email protected]
Pelo presente informo de que exerço o direito de livre resolução quanto ao produto_____________, adquirido a ___/__/___.
Nome do consumidor:
Morada do consumidor:
Data e Assinatura do consumidor

 Digital content purchased by the customer – consumer, which is supplied for a period exceeding 2 years, is covered by a legal warranty period equal to the term of the contract.

 Professional customers do not have the right to cancel within 14 days.

 For digital content purchased by professional customers, a 6-month expiry period applies for complaints about any defects, which must be reported within 30 days of discovery.4. DISPUTES

4.1 In the event of a dispute, the parties undertake to make every effort to resolve it out of court.

4.2 This contractual relationship is governed by Portuguese law.

4.3 In the event of a dispute, the competent court shall be the Judicial Court of the District of Faro.

4.4 Consumers may always resort to an alternative dispute resolution centre for consumer disputes to resolve any disputes without recourse to a court of law. Find out more here (https://www.consumidor.gov.pt).Find out which arbitration centres (https://www.google.com/url?sa=D&q=https://dgpj.justica.gov.pt/Resolucao-de-Litigios/Arbitragem/Centros-de-Arbitragem-autorizados&ust=1756210200000000&usg=AOvVaw2pIH_n4k3P-wzLXITQxipA&hl=pt-PT&source=gmail) in Portugal and learn about the European dispute resolution platform, which you can consult here (https://consumer-redress.ec.europa.eu/site-relocation_en?event=main.home2.show&lng=PT)

4.5 You can submit your complaint via the online complaints book, available at https://www.livroreclamacoes.pt/Inicio/

4.6 In addition to the above scenario, if for any reason you wish to express your dissatisfaction, in order to improve our quality, please do not hesitate to send us an email to [email protected], with the subject line ‘COMPLAINT’.

5. OTHER INFORMATION ABOUT THE USE OF THE WEBSITE

5.1 All content on this website and other associated digital communication channels (including, but not limited to, newsletters, electronic media and social networks), including text, trademarks, logos, images, and audio or video material, is the exclusive property of the owner and is protected by copyright, the violation of which may constitute the crime of counterfeiting, as provided for and punished by Articles 196 and 197 of the Copyright and Related Rights Code, punishable by imprisonment of up to three years and a fine of one hundred and fifty to two hundred and fifty days, depending on the severity of the offense, both of which are doubled in the event of a repeat offense.

5.2 Please note that the content, services, terms of use of the website and the privacy policy (insert link to PP) may be modified by its owner, as permitted by applicable law, when the change is required by law or is related to the expansion or introduction of new services and/or features or any other changes that may be necessary. The owner of the website will make every effort to indicate in writing or online the date of the last update. However, it is advisable to check regularly.

5.3 The user undertakes to refrain from using the website to post and disseminate discriminatory, obscene, pornographic, defamatory comments, comments likely to incite racial hatred, breach confidentiality or privacy, cause discomfort or inconvenience to third parties, encourage or constitute conduct that may be considered a criminal offense, give rise to civil liability or any other form that is contrary to Portuguese law, undertaking to delete such comments as soon as they are observed.

5.4 To contact the owner through this website, the user declares that they have read and are aware of these terms and conditions and the privacy policy.

For this reason, users are asked to familiarize themselves with these terms and conditions and the privacy policy before submitting their data in any way.

5.5 By accessing the website, users agree not to use it, or its content, in violation of any legal norm, and not to reproduce, modify, or transmit its content for any public purpose without the prior and express written consent of the owner.

5.6 All customer information uploaded to this website is the sole responsibility of the customer, who undertakes not to upload offensive information and/or information that infringes the rights of the owner, third parties or the provisions of the legal notices, and not to provide false information that could jeopardize the proper use of the website and communication with the owner.

5.7 All information transmitted on this website, including subscription to the newsletter, is free of charge.

5.8 Any loss or damage, of any origin or nature, on the website, with regard to the free content, does not generate any liability on the part of the owner in relation to the user.

In any case, if you detect any unregistered anomaly, please contact us.

5.9 The owner is not liable for any losses suffered by the customer, users and/or third parties due to delays, interruptions, errors and suspensions of communications that are not under its control and which can therefore only be attributed to third parties, such as those those responsible for managing the telecommunications network; the electronic channels used by the owner; the computer system and its maintenance; modems; connection software or any computer viruses or those resulting from downloads and infected files carried out by the customer.

5.10 If you are not fully clear, you can send your questions to the

email address [email protected].

6. The right to return products is only allowed if 30% or more of the product has not been completed. Otherwise, we reserve the right not to issue a full refund.

 

This Terms and Conditions page was drafted by a lawyer, and its content is protected by copyright.

Any reproduction, even partial, is prohibited under penalty of committing the crime of counterfeiting, as provided for and punished by Articles 196 and 197 of the Copyright and Related Rights Code, punishable by imprisonment of up to three years and a fine of one hundred and fifty to two hundred and fifty days.

197.Âș do CĂłdigo dos Direitos de Autor e dos Direitos Conexo, punĂ­vel com penal de prisĂŁo atĂ© 197 of the Copyright and Related Rights Code, punishable by imprisonment of up to three years and a fine of one hundred and fifty to two hundred and fifty days, depending on the severity of the offense, both of which are doubled in the event of a repeat offense.


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